Blog
Product strategy, conversion systems, and telehealth operations for teams building modern care journeys.
Payment Fees and Merchant Accounts on Telehealth Platforms: Who Holds Your Money
Telehealth platforms charge for payments in four different ways: a percentage on top of processing (Fuse, 2% or 3%), an all-in rate (CareValidate, 3.7%), plain processor pricing on your own account (Healthie at 2.9% plus 30 cents, Rimo, Cuvo, Karpa), or the platform's own Stripe account with its fee deducted before you are paid. Which one you sign decides your cost at scale, who can freeze your revenue, and whether your stored cards leave with you. Here is each model, checked on vendor pages on November 4, 2026.
What Is a Telehealth CRM? A Simple Guide for Clinics
A clear, clinic-focused overview of telehealth CRMs: what they are, how they work, and what teams need to run them well.
How to A/B Test Intake Forms Without Breaking Clinical Ops
A practical, low-risk framework for A/B testing telehealth intake forms without disrupting clinical workflows or patient safety.