Which one do you need?
If you are a practice (clinicians you employ, patients you schedule, notes you write, maybe insurance you bill), you need an EHR, and Healthie is one of the best for virtual care. If you are a brand selling a prescription product online, you need a storefront, intake, provider routing, billing, pharmacy and a patient portal, and a chart is one piece of that. Turbopills is built for the second case.
Plenty of brands end up with both. Healthie says it supports more than 45,000 clinicians and over 17 million patient lives (February 3, 2026), and DTC programs that sell through one system often chart in Healthie. The useful question is which system owns which job.
The job-by-job table
| Job | Healthie | Turbopills |
|---|---|---|
| Branded storefront and product catalog | Not its job; it offers branded intake, a client portal and white-label web and mobile options | Included, on your domain |
| Conditional intake | Intake forms; answers can feed chart notes through smart fields | Conditional intake built for DTC funnels |
| Charting, notes, signing, addenda | Core strength; Ambient Scribe and AI charting in 2026 | Structured charting and provider review built in |
| Scheduling and video visits | Native; Zoom visits now run inside Healthie | Async-first; ask about sync visits for your program |
| E-prescribing | DoseSpot add-on, $40 per clinician per month | Included in the provider workflow |
| Clinicians | Bring your own | Licensed providers included, routed by state |
| Pharmacy routing and order tracking | Not its job | Integrated network with live tracking |
| Subscription billing | Payments at 2.9% + $0.30; packages and memberships | Billing that starts after clinical approval, on your own gateway accounts |
| Insurance claims | ClaimMD integration from about $25 to $30 a month | Not offered |
| API | GraphQL, the same one its own apps use; an add-on with extra fees | GraphQL across the whole workflow |
| Price | Core $19 (10 clients), Essentials $49 (250), Plus $129 (unlimited), Group $149+ plus $50 per added clinician | Private beta, quoted per program |
Sources: Healthie's pricing page, Healthie's API docs, Healthie's Q3 2026 product recap, and its February 2026 press release. Annual billing lowers each tier slightly ($18, $45, $115, $135+). Healthie's pricing page lists the claims add-on at $30 in one place and $25 plus a $50 to $100 setup fee in another, so confirm it.
What Healthie does better than almost anyone
Charting is the obvious one. Providers get templates, intake answers pulled into notes, co-signing, locking and addenda, and in 2026 Healthie moved its Ambient Scribe from beta to broad availability and added AI charting that drafts encounter summaries. We walked through the provider side in how Healthie fits into a telehealth workflow, and nothing since has changed our view that it is a pleasant place for clinicians to work.
The API is the other one, and it is the reason Healthie shows up under so many DTC brands. It is GraphQL, Healthie's own web and mobile apps run on it, there is a sandbox, and there are React SDKs. In Q3 2026 Healthie launched Automate by Healthie, which lets API customers define trigger-based workflows inside the platform instead of running them on outside servers. A team with engineers can build a lot on top of that.
And the price is honest. $129 a month for unlimited clients on Plus is hard to argue with, even after adding $40 per prescribing clinician for DoseSpot.
What it does not try to do
Healthie does not sell your product. It has no storefront for a GLP-1 or ED offer, no pharmacy network, and no clinicians. It will not route an approved prescription to a 503A pharmacy and push tracking to the patient, and it will not run a checkout that charges only after a provider approves, which after the FTC's July case against Hims is the safer pattern for any cash-pay brand.
Healthie chose that scope on purpose. It means "we'll use Healthie" answers maybe a third of the launch question for a DTC brand, and the rest has to come from somewhere: your engineers, a stack of tools, or a platform.
When you need both
We see three situations where a brand should run Turbopills and Healthie together.
- Your clinicians already chart in Healthie. A medical group with years of notes there should not move them, and its providers will resist a second charting tool. Keep the chart where it is.
- You have longitudinal care alongside the DTC funnel. A menopause or hormone program with recurring visits, labs and care plans gets real value from Healthie's scheduling and charting, while the storefront and refills sit elsewhere.
- You bill insurance for some visits. We do not do payer billing. Healthie's ClaimMD integration does, at a small monthly cost.
In each case the split is the one in the table: Turbopills owns acquisition, intake, billing, pharmacy and the patient-facing portal and app; Healthie owns the chart. Our Healthie integration creates or matches the patient record, attaches the intake as a form submission, lets providers review and prescribe inside Healthie, and sends approvals and denials back by webhook so billing and fulfillment fire on our side. The thing to check in a demo is field mapping and deduplication, case by case; the parallel-charting post lists the failure modes.
Healthie on its own is the right call when
You are a practice first. A dietitian group, a therapy practice, a primary care clinic adding virtual visits: these are the practices Healthie was built for, and an all-in-one DTC platform would add a storefront you do not need.
Or you have engineers. A funded team that wants to design its own funnel, checkout and app can build them on Healthie's API and pay $149 a month plus seats for the clinical backend. That is a legitimate architecture. The trade is the build and maintenance bill, which our EHR comparison puts next to Elation, athenaOne and Canvas.
Or insurance is central to the model. Then you want an EHR with a claims workflow, and Healthie's pricing for that is far below an enterprise system.
Where Turbopills fits
Turbopills is for the brand without a practice behind it: a founder selling a GLP-1, hair, ED or hormone program who needs the storefront, conditional intake, state-aware provider routing, billing after approval, pharmacy routing, a branded portal, a native app and an affiliate program running together. Charting and provider review are built in, so a single-condition cash-pay program can launch without a separate EHR and add Healthie later if a medical group or payer contract calls for it.
The limits: we are in private beta, we quote per program and have no public price, onboarding is hands-on, capacity is limited, and there is no payer billing. You still own the clinical entity, the medical director, the LegitScript application and the marketing. If those are blockers, Healthie plus your own build is a real alternative, and we would rather you choose it with eyes open than pick us for the wrong reasons.
FAQ
How much does Healthie cost? Core $19 a month (10 active clients), Essentials $49 (250), Plus $129 (unlimited), Group from $149 plus $50 a month per added clinician. DoseSpot e-prescribing is $40 per clinician per month; API access and AI charting carry additional fees.
Is Healthie good for telehealth? Yes, for charting, scheduling, video visits and messaging, and its GraphQL API is one of the best in the category. It does not include a storefront, clinicians or pharmacy fulfillment, so DTC brands pair it with other systems.
Healthie alternatives for a DTC brand? For a pure EHR: Elation, athenaOne or Canvas, depending on whether you need primary care depth, payer billing or a developer SDK. For an all-in-one DTC platform with charting built in: Turbopills, Telegra or Bask Health.
Can I use Healthie with Turbopills? Yes. Intake, billing and pharmacy run in Turbopills; records, notes and prescriptions sync with Healthie through its API and webhooks.