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EHR / EMR integration

Epic integration for telehealth

Connect direct-to-consumer telehealth flows with Epic systems.

Turbopills integrates with Epic through FHIR R4 endpoints so health systems running enterprise EHR can launch consumer-grade digital programs without compromising the source of truth in Epic.

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OVERVIEW

What is Epic?

Epic is the dominant enterprise electronic health record used by most large U.S. health systems, hospitals, and academic medical centers. It manages clinical documentation, ordering, billing, and patient portal access across millions of patient lives.

HOW IT WORKS

How Epic works with Turbopills

Turbopills powers the consumer-facing acquisition and intake layer on your client site in front of Epic. We use FHIR resources (Patient, Questionnaire, Observation, ServiceRequest) to push enrollments and structured data into Epic and listen for status events through subscriptions or HL7 messages.

  1. 1

    Patient enrolls through your website

    Client-branded landing pages and intake convert visitors into qualified, consented patients ready for Epic.

  2. 2

    FHIR resources are sent to Epic

    Turbopills generates Patient, Questionnaire, and Observation resources mapped to your build.

  3. 3

    Care team works in Epic

    Clinicians, MAs, and billing teams continue to use their existing Epic workflows and InBasket.

  4. 4

    Updates flow back to the patient experience

    Visit summaries, results, and status changes ride back to your branded patient experience and notifications.

TELEHEALTH USE CASES

Epic for telehealth businesses

Where the Epic integration shines for telehealth operators running client-branded programs powered by Turbopills.

Health system digital front doors

Launch a consumer brand for weight loss, dermatology, or mental health that feeds into the Epic mothership.

Direct-to-consumer specialty programs

Run cash-pay programs alongside insured care without polluting the core Epic encounter model.

Research and clinical trial recruitment

Capture qualified candidates online and hand them off into existing Epic study workflows.

Key capabilities

What you get out of the box when you connect Turbopills with Epic.

FHIR R4 compatibility

Standards-based integration using the FHIR resources Epic exposes through App Orchard and direct connections.

Patient matching

Deterministic and probabilistic matching to avoid creating duplicate Epic charts.

Structured questionnaires

Intake answers are stored as Questionnaire and QuestionnaireResponse resources, not free-text notes.

Compliance ready

Audit logging, BAA coverage, and data residency controls aligned with enterprise security reviews.

Frequently asked questions

Do you support App Orchard or Vendor Services agreements?+

Yes. Turbopills works with health systems on whichever Epic connection model fits the deployment, including direct FHIR endpoints under enterprise security review.

Can we route only specific programs to Epic?+

Programs are configured per integration. You can run cash-pay direct-to-consumer flows on client-branded experiences powered by Turbopills and only sync select cohorts back to Epic.

How long does an Epic integration take?+

Timelines depend on your health system's security and integration review, but the Turbopills side is typically configured in a few weeks once endpoints are provisioned.

Related integrations

Build out the rest of your telehealth stack.

Ready to connect Epic to your telehealth stack?

Talk to our team about how Turbopills can power your program end to end with Epic on day one.

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