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Identity Verification integration

Persona integration for telehealth

Verify identity and age before treatment begins.

Turbopills connects to Persona so identity and age verification happen inside intake. Patients confirm who they are with a document and selfie check, and verified status gates the workflow so controlled and age-restricted programs stay compliant without adding friction for everyone else.

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OVERVIEW

What is Persona?

Persona is an identity verification platform that confirms a person's identity through government ID checks, selfie matching, and database verification, used across regulated industries including healthcare.

HOW IT WORKS

How Persona works with Turbopills

During intake, Turbopills launches a Persona verification, the patient submits an ID and selfie, and the verified result is attached to the patient record. You can require a passing check before a provider approves certain treatments.

  1. 1

    Verification launches at intake

    For programs that need it, the patient is prompted to verify identity inside the intake flow.

  2. 2

    Patient submits ID and selfie

    Persona checks a government ID and matches it to a live selfie.

  3. 3

    Result attaches to the record

    The pass, fail, or review outcome is stored on the patient record in Turbopills.

  4. 4

    Workflow gates on the result

    Provider approval for controlled or age-restricted treatments requires a passing verification.

TELEHEALTH USE CASES

Persona for telehealth businesses

Where the Persona integration shines for telehealth operators running client-branded programs powered by Turbopills.

Controlled substance programs

Confirm identity before prescribing scheduled medications to meet diligence expectations.

Age-restricted treatments

Verify a patient meets minimum age before approving therapy.

Fraud and duplicate prevention

Catch fabricated or duplicated identities before they reach a provider.

Key capabilities

What you get out of the box when you connect Turbopills with Persona.

Government ID checks

Validate driver licenses and passports against authenticity signals.

Selfie matching

Match a live selfie to the ID photo to confirm the person present.

Verified status on the record

Outcomes attach to the patient so providers and audits can rely on them.

Gating logic

Require a passing check before specific treatments can be approved.

Frequently asked questions

When should identity verification run?+

Most programs apply it to controlled, age-restricted, or higher-risk treatments and skip it elsewhere to keep intake fast. The rule is configurable per program.

Does verification block approval?+

You can require a passing Persona result before a provider can approve the affected treatment.

Is verification data handled compliantly?+

Verification flows under a signed BAA, and only the outcome and required details are retained on the record.

Related integrations

Build out the rest of your telehealth stack.

Ready to connect Persona to your telehealth stack?

Talk to our team about how Turbopills can power your program end to end with Persona on day one.

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