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Identity Verification integration

Veriff integration for telehealth

Automated identity checks built into intake.

Turbopills connects to Veriff so patients verify identity with automated document and biometric checks during intake. Verified results attach to the record and can gate sensitive treatments, giving regulated programs a fast, compliant onboarding step.

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OVERVIEW

What is Veriff?

Veriff is an identity verification provider that uses document analysis and biometric matching to confirm a person's identity in real time across many countries and document types.

HOW IT WORKS

How Veriff works with Turbopills

Turbopills triggers a Veriff session inside intake, the patient completes a document and face check, and the result returns to the patient record where it can require a pass before a provider approves a treatment.

  1. 1

    Session starts during intake

    Eligible patients are prompted to verify with Veriff as part of the branded flow.

  2. 2

    Document and face check

    Veriff analyzes the ID and matches it to the patient's face automatically.

  3. 3

    Result returns to Turbopills

    The verification outcome attaches to the patient record.

  4. 4

    Treatment gates on verification

    Sensitive treatments require a passing result before provider approval.

TELEHEALTH USE CASES

Veriff for telehealth businesses

Where the Veriff integration shines for telehealth operators running client-branded programs powered by Turbopills.

Regulated treatment onboarding

Confirm identity before approving controlled or restricted medications.

Global patient verification

Verify many document types when serving patients across regions.

Reducing manual review

Automate checks so staff only handle the small share that need a second look.

Key capabilities

What you get out of the box when you connect Turbopills with Veriff.

Automated document checks

Validate a wide range of government IDs in real time.

Biometric matching

Match the patient's face to the document to confirm presence.

Decision webhooks

Pass, fail, and resubmission outcomes stream back to the workflow.

Configurable gating

Require verification only for the programs that need it.

Frequently asked questions

Can we choose Veriff or Persona?+

Yes. Either identity provider can power verification in Turbopills, so you can use the one you already have or prefer.

How long does verification take?+

Most automated checks complete in seconds, with only edge cases sent to manual review.

Is biometric data retained?+

Verification runs under a signed BAA and only the outcome and required details are kept on the patient record.

Related integrations

Build out the rest of your telehealth stack.

Ready to connect Veriff to your telehealth stack?

Talk to our team about how Turbopills can power your program end to end with Veriff on day one.

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