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Video Visits integration

Zoom integration for telehealth

Add synchronous video visits to your telehealth program.

Turbopills connects to Zoom so programs that require a live visit can schedule and launch HIPAA-eligible video appointments tied to the patient and order. Synchronous care slots into the same workflow that handles intake, approval, and fulfillment.

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OVERVIEW

What is Zoom?

Zoom is a video communications platform with a HIPAA-eligible healthcare configuration used widely for telehealth visits between providers and patients.

HOW IT WORKS

How Zoom works with Turbopills

When a program needs a live visit, Turbopills creates a Zoom meeting, shares the join link with patient and provider, and records visit status against the patient record so the order can proceed once the visit is complete.

  1. 1

    Visit is required by the program

    A synchronous visit is scheduled as part of the care flow in Turbopills.

  2. 2

    Zoom meeting is created

    A HIPAA-eligible meeting is generated and join links are shared.

  3. 3

    Provider and patient meet

    The live visit happens over Zoom at the scheduled time.

  4. 4

    Visit status syncs back

    Completion updates the patient record so the order can proceed.

TELEHEALTH USE CASES

Zoom for telehealth businesses

Where the Zoom integration shines for telehealth operators running client-branded programs powered by Turbopills.

States requiring synchronous visits

Meet live-visit requirements for certain treatments or jurisdictions.

Initial consults

Offer a video consult before approving a new program.

Follow-up care

Schedule check-ins for patients on ongoing therapy.

Key capabilities

What you get out of the box when you connect Turbopills with Zoom.

HIPAA-eligible video

Use Zoom's healthcare configuration for compliant visits.

Scheduled meetings

Create and share visit links tied to the patient and order.

Visit status sync

Completion flows back to advance the workflow.

Provider and patient links

Both sides get the right join experience automatically.

Frequently asked questions

Is Zoom HIPAA compliant for telehealth?+

Zoom offers a HIPAA-eligible configuration under a BAA, and the integration is set up to use it for patient visits.

When are video visits needed?+

Programs use them where a treatment or jurisdiction requires synchronous care, while async-only programs can skip them.

Does the visit connect to the order?+

Yes. Visit status syncs to the patient record so an order can proceed once a required visit is complete.

Related integrations

Build out the rest of your telehealth stack.

Ready to connect Zoom to your telehealth stack?

Talk to our team about how Turbopills can power your program end to end with Zoom on day one.

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